Capabilities · Communication

Every client conversation, in one inbox.

Direct messages, email, SMS, phone calls, and fax land in a single inbox threaded per client, with in-app calling, transcription, and AI summaries so nothing gets missed.

app.arrive.accountants

Messages

Search
Open 4Closed 34External 9Fax
Alex Chen SMS
Q4 Documents
Last on Jun 9
Abri Associates Email
Annual Officer Compensation Review
Last on May 7
Acme Corporation Phone Call
IRS Notice Update
Last on Sep 22
Cedar & Co. Direct Message
(No Subject)
Last on Jun 1
/01Features

One inbox for every channel.

Open, Closed, and External conversations, with calling and fax built in, no more switching apps.

Unified inbox

Direct message, email, SMS, phone, and fax in one timeline, sorted into Open, Closed, and External.

Direct Message Email SMS Phone Call Fax

In-app calling

Dial, mute, and add participants for a conference, real phone calls from inside Arrive, with a live duration timer.

Cedar & Co.
Joined · 04:12
Mute Add

AI call summary

Every call comes back with a summary, topics, action items, and possible-new-lead detection.

Call summary
• Discussed Q4 estimatesPossible new lead

Transcription

Searchable, timestamped transcripts for every recorded call, downloadable as a text file.

Transcription .txt
0:04 · Thanks for calling…
0:12 · Let's review the estimate…

Voicemail

Missed-call voicemails land in the inbox with playback, right next to the rest of the thread.

0:18
Voicemail · Acme Corporation

Schedule send

Queue a message or reminder to go out later, and cancel it any time before it sends.

Schedule send
Mon, 8:00 AM · reminder to Cedar & Co.
app.arrive.accountants

Messages

Search
Open 4Closed 34External 9Fax
Alex Chen SMS
Q4 Documents
Last on Jun 9
Abri Associates Email
Annual Officer Compensation Review
Last on May 7
Acme Corporation Phone Call
IRS Notice Update
Last on Sep 22
Cedar & Co. Direct Message
(No Subject)
Last on Jun 1
On the record

Every channel, every client, in one place.

  • Direct message, email, SMS, phone, and fax, threaded per client.
  • Unrecognized senders land in External so nothing slips through.
  • See when a teammate is typing, in real time, right in the list.
arrive · call intelligence
Call with Acme Corporation
6:41 · recorded & transcribed
Call summary

Reviewed the IRS notice and next quarter's estimates. Client asked about entity restructuring.

Action items
☐ Send revised estimate☐ Draft notice response
Lead
Possible new lead
Follow-ups run through Ayyva's approval, confirm before anything sends.
Call intelligence

Calls that write themselves up.

  • Every call is recorded, transcribed, and summarized automatically.
  • Action items and possible new leads are pulled out for you.
  • Proposed follow-ups run through Ayyva's approval before anything sends.
F.A.Q

Frequently asked questions.

Which channels are in the inbox?

Direct message, email, SMS, phone calls, and fax, all threaded per client. Conversations are grouped into Open, Closed, and External (for senders not yet matched to a client).

Can I make and take calls in Arrive?

Yes. Calling is built in, dial, mute, and add participants for a conference, with a live duration timer. Recorded calls come back transcribed and summarized.

What's in a call summary?

A short recap, the topics discussed, action items, and any possible new lead detected, with proposed follow-ups you can send through Ayyva's approval flow.

Is fax really supported?

Yes, for firms with a provisioned fax number, send and receive faxes with page counts and an in-app viewer, right alongside every other channel.

Communication

Nothing falls through the cracks.

Every channel, every client, on the record in one place, so a conversation never gets lost between inboxes.