Capabilities · Client Portal

Clients send what you need, with no login.

A clean, guided portal your clients open from a single link, confirm a prefilled questionnaire, drop their documents, and Arrive identifies and matches them, then notifies you.

app.arrive.accountants

Tax Preparation

Cedar & Co. · Tax year 2024

Welcome
Questionnaire
3Upload & Submit
Drop all your tax documents here
We'll identify and match them automatically
Expected DocumentsUploaded (1)
W-2 Uploaded
1099-NECAwaiting upload
Bank StatementsAwaiting upload
Notify Preparer
/01Features

Three steps, no friction.

Welcome, a prefilled questionnaire, and a smart upload, that's the whole client experience.

One-time link

Clients open the portal from a secure link, no account, no password, no login to forget.

Welcome
2Questionnaire
3Upload & Submit

Prefilled questionnaire

The tax questionnaire is pre-filled from prior-year data, clients just review and confirm.

Prefilled from prior year
Filing statusMarried filing jointly
Dependents2

Smart upload

Drop everything at once; Arrive identifies and matches each document against what's expected.

Drop your documents
Matched automatically

Expected vs uploaded

A clear checklist shows what's still awaiting upload, so clients know exactly what's left.

W-2Uploaded
1099-NECAwaiting
Bank StatementsAwaiting

Notify preparer

One tap tells the firm the client is done, no chasing, no guessing whether they finished.

Notify Preparer
One tap tells the firm you're done.

Firm preview

See exactly what the client sees, in a read-only preview, before you send the link.

Preview, the client's view
tax preparation · questionnaire

Tax Questionnaire

Review and confirm, we've pre-filled what we know from your prior year.

Filing statusprefilledMarried filing jointly
Dependentsprefilled2
Virtual currency-
State of residenceprefilledCalifornia
Less to fill in

A questionnaire that's already answered.

  • Pre-filled from the client's prior-year tax data.
  • Clients review and confirm instead of starting from a blank form.
  • Answered and remaining sections are shown at a glance.
tax preparation · one-time link
arrive.accountants/portal/8fa2c1No login
Welcome
Questionnaire
3Upload & Submit
Drop all your tax documents here
We'll identify and match them automatically
3 expected · 1 uploadedNotify Preparer
One link

Open, upload, done.

  • A single no-login link takes the client straight to upload.
  • Drop everything at once, documents are matched to the expected list.
  • One tap notifies you, and the files land in the workpaper.
F.A.Q

Frequently asked questions.

Do clients need an account?

No. The portal opens from a secure link with no login, so there's no password for clients to create or forget.

What does the client actually do?

Three steps: a short welcome, a tax questionnaire that's pre-filled from their prior year to review and confirm, and an upload where they drop their documents. Then they tap Notify Preparer.

How are uploaded documents handled?

Clients drop everything at once and Arrive identifies and matches each file against the expected-documents list, so you can see what's received and what's still awaiting upload.

Can I see what the client sees?

Yes. A read-only firm preview shows the exact client experience before you send the link, so there are no surprises.

Client Portal

The easiest ask you'll send a client.

One link, a questionnaire that's already answered, and an upload that files itself, so clients actually finish, and your team stops chasing.